No, this can be done by the average person who has little or no plumbing experience.

Usually in about 5-10 minutes.

About 10% of all faucets do not have the standard screw thread that will fit the faucet diverter that comes with Water Ionizers. If you find the faucet diverter will not fit your sink, note what kind of faucet you have and take the faucet adapter to any hardware store and they will have the necessary parts you will need.

All of our water ionizers come with a Five Year Warranty.

The Watershed Wellness Center sells the Flojet 5 Gallon Pump which is designed to pump water from a 5 gallon water bottle to a sink faucet or refrigerator ice machine. This could also be used to pump bottled water from the 5 gallon container to the Water Ionizer. All that would be need is the necessary fittings (available at any hardware store) to use the Flojet Pump to deliver water to the Water Ionizer.

I tried the pH color indicator drops that come with the Water Ionizer but it seems to indicate that the water has not changed much in pH. What is the problem?

First, the pH color indicator drops of any kind are not terribly accurate. For absolute accuracy, we recommend the Hanna Digital Champ pH Meter sold by the Watershed. However, if you slow down the flow of the water, you will see the Alkaline Water will become stronger because the water has more contact time with the platinum electrodes. The color test indicator will produce a purple result, meaning the water is indeed quite Alkaline.

Another test you can use to determine if your Water Ionizer is working properly is to take a clear glass and fill it with alkaline water that is flowing slowly through the unit. You will see very small bubbles in the water. That is the antioxidant that will revert to oxygen and give you lots of Energy.

Check the fuse in back of the Water Ionizer. That is most likely the problem since Water Ionizers are extremely reliable and have less the a 1% failure rate. The fuse is a standard 4 amp fuse obtainable at any electronics store such as Radio Shack.

That is what is called "fine" coming off the carbon in the filter and it is normal. It will clear up within the first few seconds of use.

The Water Ionizer either beeps or plays music when it is in cleaning mode, which means the electrodes have reverse polarity and acid water is coming out the silver tube and alkaline water is coming on the tube that runs into the sink. This happens when you initially turn the Water Ionizer on by running water through it and after ten minutes of use. Self-cleaning dramatically extends the use of the electrodes. Never drink the water from the Water Ionizer when it is cleaning mode.